Guidance for Retail

Governor Doug Ducey issued an Executive Order to continue Arizona’s gradual economic reopening, allowing retail businesses to begin partial operations May 4, 2020, followed by expanded in-person operations on May 8, 2020. Retailers must implement social distancing and sanitation measures established by the Centers for Disease Control and Prevention (CDC), the U.S. Department of Labor and the Arizona Department of Health Services (ADHS).

MARCH 5, 2021

Occupancy percentage limitations expire. Retailers must continue to implement physical distancing and mask protocols.

MAY 8, 2020

Retail businesses may fully reopen with reduced occupancy.

Arizona guidance for retailers includes operating with reduced occupancy based on the size of the business location, closing fitting rooms at clothing stores or other enclosed spaces and disinfecting shopping carts.



MAY 4, 2020

Retail businesses will be allowed to sell goods through delivery service, window service, walk-up service, drive-through service, drive-up service or curbside delivery provided they establish and implement sanitation and physical distancing measures. This updated guidance applies to the act of selling goods, not services.

Guides for Retail


Recovery Readiness: Restoring Retail Confidence

For more resources on how you can prepare your retail business and return stronger view this guide from global real estate services firm Cushman & Wakefield.

View guide


SAFE Retail

Target is supporting other retailers by providing tools, processes and responses to help others establish methods by which retail can operate safely.

View resource

Operation Open Doors Checklist

The National Retail Federation gathered a checklist for retailers to plan ahead for the transition back to work with key topics to consider.

View checklist

Reopening: Guidance for the Retail Industry

The American Industrial Hygiene Association created a guide for retail stores to reopen safely and maintain curbside and delivery options for customers.

View guide

In addition to these guides specific to retailers (above), we have several (non-industry specific) guides pertaining to planning and workplace safety.