Pathways to Prosperity: Navigating Capital Readiness for Arizona Entrepreneurs
Having a customer service business can bring demanding customers that feel impossible to satisfy. However, how you handle them makes the difference between a negative or positive review, a repeating customer, and the overall health of your business. You’ll learn how to understand customer needs, apply the eight Standards of Trust and keep customers, prevent issues, manage difficult customers, request customer reviews and recognize when you need help.