Accolade Opens New Office in Scottsdale to Support Growing Customer and Consumer Demand

Company expects office to employ more than 300 Accolade health assistants by year-end 2016


PLYMOUTH MEETING, PA/SCOTTSDALE, AZ (August 25, 2014)  Accolade, a technology-enabled consumer engagement company dedicated to improving the healthcare experience while also lowering costs, has expanded its operations with the opening of a new office in Scottsdale, Arizona.


“We’ve seen tremendous growth over the past five years as our Accolade Health Assistants have become trusted healthcare allies to over half a million Americans and as more and more large, self-insured employers and payers have recognized the value of better health engagement,” said Tom Spann, Chief Executive Officer of Accolade. “We’ve proven that doing the right thing to help individuals and families get the right care and become better healthcare consumers not only increases employee satisfaction, but also saves companies a significant amount of money and lost productivity.”


By building meaningful relationships and trust, and providing highly personalized service, Accolade Health Assistants are able to educate consumers about their benefit and healthcare options, help them navigate the complex system and influence good care decisions. 


“I’m so happy that twenty of our best Health Assistants moved to Scottsdale to ensure that the new office would have the same caring, fun culture that’s been so important to our success in Pennsylvania,” Spann said. ”We’re looking forward to becoming an employer of choice in Scottsdale and tapping into the region’s rich pool of talent, including nurses, to build out our amazing health assistant team.”


“I’m delighted to welcome Accolade to Scottsdale and our growing health care market sector,” said Scottsdale Mayor W.J. "Jim" Lane. “Scottsdale is committed to supporting companies like Accolade with a passion for business and improving the quality of life for people in our community and across the country.”


Accolade plans to bring 300 new positions to Scottsdale over the next three years to keep up with growing customer demand and to offer extended hours of operation. The company has already grown its team of health assistants from 18 in 2009 to nearly 350 today, including more than 60 in the Scottsdale office. Accolade employs a total of 520 people working out of its Scottsdale and Plymouth Meeting offices. 


In recent months, Accolade has collaborated with the Arizona Commerce Authority (ACA) to meet its hiring goals by promoting open positions and identifying qualified job candidates through the ACA’s statewide network of workforce partners.


“Industry innovators continue to select Arizona as a platform for corporate expansion and to access our state’s pool of highly-skilled and available talent,” said Sandra Watson, President and CEO, Arizona Commerce Authority. “We are excited to welcome Accolade, and will continue supporting the company’s efforts to grow its Arizona workforce to strengthen its customer engagement and operational success across the U.S.”


Scottsdale Office Opening Event:

Today marks the beginning of the company’s second class of health assistants in Scottsdale as well as a ribbon-cutting event to celebrate the company’s expansion. 


A number of Accolade executives, including Spann, will be joined by state and city officials for the ribbon-cutting ceremony at 6:00 p.m. August 25 at 8777 E. Hartford Drive, Scottsdale. The event will also serve to recognize the positive impact that the Accolade Health Assistant position has had on healthcare and the recruitment opportunities that will be available to Phoenix-area residents.


To learn more about career opportunities at Accolade, visit


Media Contacts

Lynn Shepherd, Accolade, (484) 362-0533 (o), (610) 613-7262 (m), [email protected]

Joseph Valdez, Arizona Commerce Authority, (602) 845-1234, [email protected]


About Accolade

Accolade is an innovative consumer engagement company, dedicated to helping people get the right care while improving their healthcare experience and lowering costs for large employers, payers and Accountable Care Organizations. Our Accolade Health Assistants® take the time to get to know individuals, understanding the context of their healthcare decisions, building trust and influencing decisions as they navigate the complex healthcare system. By integrating leading technology, analytics and clinical decision support, we’re able to create personalized engagement and care plans for every client. The result is far better engagement levels, satisfaction, savings and health outcomes than any other solution on the market.


About the Arizona Commerce Authority

The Arizona Commerce Authority (ACA) is the state’s leading economic development organization with a streamlined mission to grow and strengthen Arizona’s economy. The ACA uses a three-pronged approach to advance the overall economy: attract, expand, create – attract out-of-state companies to establish operations in Arizona; work with existing companies to expand their business in Arizona and beyond; and help entrepreneurs create new Arizona businesses in targeted industries. For more information, please visit and follow the ACA on Twitter at @azcommerce.