The Differences Between a Boss and a Leader
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 A boss drives.  | 
 A leader leads.  | 
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 A boss relies on authority.  | 
 A leader relies on cooperation.  | 
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 A boss says “I”.  | 
 A leader says “We”.  | 
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 A boss creates fear.  | 
 A leader creates confidence.  | 
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 A boss know how.  | 
 A leader shows how.  | 
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 A boss creates resentment.  | 
 A leader breeds enthusiasm.  | 
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 A boss fixes blame.  | 
 A leader fixes mistakes.  | 
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 A boss makes work drudgery.  | 
 A leader makes work interesting.  | 
Source: William Glasser, M.D. – The Quality School. Copyright 1998 by William Glasser Inc. Harper Perennial; 3rd Revised Edition.